All of our sneakers either fit true to size or run slightly larger. Visit the information section for accurate sizing.

For sneakers:

Use warm water and dish soap to clean off dirt spots. Use a soft-bristled brush if necessary.

For hats:

Machine wash: cold (max 30C or 90F)

Tumble dry: low heat

Dry clean safe. Do not bleach.

For bags:

Remove items from bag and use laundry detergent with a soft-bristled brush to spot clean. Air dry only.

We are based in NYC. All of our accessories are designed and produced in USA.

Your satisfaction is our priority! If you have any specific order requests, please reach out to us within the same day of your order. 

We offer full refunds or replacements on any products that are damaged, defective, or incorrect during the fulfillment process. Please contact us with pictures of your order for a replacement or refund.

Return Policies:

Our Refund Policy timeframe is 30 days upon receipt of the item. If there is anything wrong with the order you have received, please contact us within that timeframe so we can make things right!

If you are unsatisfied with your order please reach out to our support team, we'll do our best to assist you.

E: joshua@capykicks.com

Please reach out by chat or email (joshua@capykicks.com). We'll make things right for you!

Please reach out by chat or email (joshua@capykicks.com) within the same business day!

Please visit our tracking page.

Tracking information will be updated at each step of the fulfillment process. You can check back periodically through the tracking link!

US based orders typically arrive within 7-10 business days.

International orders can take up to 3-4 weeks.